Terms & Conditions Royal Bet Malaysia — The Complete Platform User Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Member", or "you") and Royal Bet ("we", "platform", or "Royal Bet"), which owns and operates the online casino and Sports Betting platform accessible through this website.

By accessing, registering for, or using any part of the Royal Bet platform – including slots, Live Casino, Baccarat, Blackjack, table games, cricket betting, football, badminton, or any other services provided – you hereby agree to be fully and unconditionally bound by these Terms.

Royal Bet reserves the right to amend, update, or replace these Terms at any time without prior notice. The latest version will always be displayed on this page along with the date of the update. Continued use of the platform following any amendments constitutes your acceptance of those changes.

To register and use Royal Bet's services, you must meet all of the following criteria:

• At least 18 years old at the time of registration.
• Have full legal capacity to enter into a binding agreement under Malaysian law.
• Not an individual who has self-excluded from gambling or been prohibited by any relevant authority.
• Providing accurate, truthful, and complete information during registration.
• Not registering on behalf of another person or using a false identity.

Royal Bet is not liable for any loss or liability arising from inaccurate registration information provided by the user.

3.1 Account Registration

Each user is only permitted to hold one (1) active account at Royal Bet at any one time. Multiple account registrations by the same individual are strictly prohibited and may result in all associated accounts being suspended and funds forfeited.

3.2 Account Security

You are solely responsible for keeping your Royal Bet username and password secure. Royal Bet recommends that you:

• Using a strong, unique password (minimum 8 characters, combining letters, numbers, and symbols).
• Not sharing your login credentials with anyone.
• Enable two-factor authentication (2FA) where available.
• Report immediately if you suspect your account has been accessed without authorisation.

3.3 KYC Verification

Royal Bet may require you to submit identity verification documents (KYC – Know Your Customer), including a copy of your MyKad, passport, or other valid identification, before processing withdrawals above certain thresholds or when suspicious activity is detected.

Royal Bet accepts deposits via the following local Malaysian payment methods:

All deposits must be made from a payment method registered in your own name. Royal Bet does not accept third-party deposits. Deposits identified as originating from a third party may be returned and the account in question suspended for investigation.

Withdrawals from your Royal Bet account are subject to the following conditions:

• The minimum withdrawal amount is RM 50 for all methods.
• Withdrawals must be made to the same payment method used for your most recent deposit (or as approved by the Royal Bet team).
• Any bonus that has not met the rollover requirements cannot be withdrawn until those conditions are fulfilled.
• Withdrawal requests from unverified KYC accounts may be held until verification is complete.

5.1 Withdrawal Processing Times

Withdrawal processing times vary according to the member's VIP tier:

Royal Bet offers a variety of bonuses and promotions to members, including welcome bonuses, reload bonuses, VIP cashback, and seasonal promotions. All bonuses are subject to the following terms:

• Every bonus carries a rollover (wagering requirement) that is clearly stated at the time the offer is made. Rollover requirements typically range from 1× to 30× the bonus value.
• Bonuses are only valid for use within the specified time period. Expired bonuses will be automatically forfeited.
• Bonuses are non-transferable to other members and cannot be directly converted to cash.
• Only one bonus may be active at a time unless otherwise stated.
• Royal Bet reserves the right to withdraw or modify any bonus offered if there is evidence of abuse or misuse.

Any attempt to abuse the Royal Bet bonus system — including opening multiple accounts to claim bonuses repeatedly or merging accounts — is a serious violation that may result in account suspension and the forfeiture of all funds and bonuses.

All games at Royal Bet — including slots, baccarat, blackjack, roulette, table games, Live Casino, and Sports Betting covering EPL football, Malaysia Super League, IPL cricket, badminton, and e-sports — are operated in accordance with industry-standard rules.

• The outcome of all casino games is determined by an independently audited RNG (Random Number Generator). Royal Bet does not manipulate game results.
• For Sports Betting, Royal Bet uses odds that are fairly calculated based on market analysis. Odds are subject to change before a match begins.
• Bets that have been placed and confirmed cannot be cancelled except in technical circumstances outlined in the cancellation policy.
• In the event a sports match is cancelled or postponed by more than 24 hours, related bets will be refunded to players in accordance with the current policy.

7.1 Technical Disruption

In the event of a technical disruption during a game, Royal Bet will rely on server records to determine the game outcome. If records cannot be recovered, the affected bets will be voided and funds returned to the player. Royal Bet's technical team has final authority on all matters relating to technical disruptions.

The following activities are strictly prohibited on the Royal Bet platform:

• The use of bots, automated scripts, or any tool designed to manipulate gameplay or gain an unfair advantage.
• Player collusion to manipulate betting or game outcomes.
• Money laundering or the use of funds derived from illegal activities.
• Harassing, threatening, or behaving abusively toward other players or Royal Bet staff.
• Uploading or sharing unlawful, defamatory, or threatening content through the platform.
• Any attempt to access or hack Royal Bet's IT systems.
• Registering for or using another person's account without authorisation.

All content on the Royal Bet platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations — is the property of Royal Bet or our content providers and is protected under international copyright law.

You may not copy, modify, distribute, transfer, display, perform, reproduce, or in any way exploit any content from the Royal Bet platform without our prior written consent.

To the extent permitted by law, Royal Bet shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from the use of the platform.
• Loss of profits, revenue, data, or goodwill arising from the use of or inability to use the services.
• Service disruptions caused by factors beyond Royal Bet's control, including internet failures, server maintenance, or natural disasters.
• Third-party actions that result in loss or harm to platform users.

Royal Bet respects your privacy and is committed to protecting your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.

The personal information you provide during registration and use of the platform will be used solely for the following purposes:

• Account management and identity verification.
• Processing of financial transactions.
• Service-related and promotional communications (with your consent).
• Compliance with legal and regulatory requirements.

For more information on how we collect, use, and protect your data, please refer to Royal Bet's full Privacy Policy at Privacy Policy page ours.

Royal Bet believes that gambling should be an enjoyable form of entertainment, not a source of financial or emotional stress. We are committed to promoting responsible gaming practices among all our members.

Royal Bet provides the following tools to help players manage their gambling activity:

• Daily/Weekly/Monthly Deposit Limit: Set a limit on the amount you can deposit within a given period.
• Loss Limit: Set a maximum loss limit you are comfortable with for a session or a given period.
• Session Time Limit: Limit the amount of time you can spend playing in a single session.
• Temporary Break: Suspend access to your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Option to permanently self-exclude from the platform.

13.1 Termination by User

You may close your Royal Bet account at any time by contacting our support team via live chat or email. Prior to closure, all eligible balances will be processed for withdrawal in accordance with standard policy. Bonus funds that have not met the rollover requirements will be forfeited.

13.2 Termination by Royal Bet

Royal Bet reserves the right to suspend or terminate your account with or without prior notice under the following circumstances:

• Violation of any part of these Terms.
• Chargebacks or verified cases of fraud, money laundering, or other illegal activities.
• The submission of false or misleading registration information.
• Requests from legal authorities.
• Account inactive for more than 12 consecutive months.

In the event of an account suspension, Royal Bet will provide an explanation within 72 working hours via your registered email, unless an ongoing legal investigation prevents such disclosure.

Royal Bet reserves the right to amend these Terms at any time. Material changes will be communicated to members via email or an in-platform notice at least 7 days before taking effect, except in cases of emergency or immediate regulatory compliance requirements.

These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms shall first be resolved through negotiation between both parties. If negotiation fails, the dispute may be referred to arbitration or the relevant court.

For any enquiries regarding these Terms and Conditions, please contact the Royal Bet support team at support@royalbet-khelo.com or via live chat within the platform. We're here to help you 24/7.